Category Archive

Benefit Spotlight

What Is Balance Billing?

Balance billing is not a well-known term, but if you may have experienced it, especially if you’ve had a medical emergency and received emergency services.

Simply put, balance billing is when a medical provider sends you a bill for the remainder of an invoice that your insurance provider did not cover. This happens commonly with out-of-network providers – medical providers who are not under any contracts with your insurance provider and who will cost more to see.

For example, say you have an emergency appendectomy. Depending on the situation, you probably don’t have time to research a provider or find out whether everyone involved in your appendectomy is in-network – you’re concerned with getting to the emergency room as fast as you can. If the anesthesiologist, the hospital, or someone else involved with the procedure is out of network, you may receive an unexpected bill in the mail after the procedure.

The good news is that as of 2022, you have some protection against these kinds of bills if you receive emergency care, non-emergency care from out-of-network providers in an in-network facility (e.g., if your theoretical anesthesiologist was out of network even though the hospital itself is in network), or air ambulance services from an out-of-network provider. Click HERE to learn more about what rights you have under the No Surprises Act and HERE to ask questions or get help regarding surprise medical bills.

What is a “surprise medical bill” and what should I know about the No Surprises Act? | Consumer Financial Protection Bureau (consumerfinance.gov)
Balance billing – Glossary | HealthCare.gov

¿Qué es la facturación de saldo?

La facturación de saldo no es un término bien conocido, pero puede que la haya experimentado, especialmente si ha tenido una emergencia médica y recibido servicios de emergencia

En pocas palabras, la facturación de saldo es cuando un proveedor médico le envía una factura por el resto de una cuenta que su proveedor de seguro no cubrió. Esto suele ocurrir con los proveedores fuera de la red, es decir, proveedores médicos que no tienen ningún contrato con su proveedor de seguro y con quienes será más costoso atenderse.

Por ejemplo, digamos que tiene una apendicectomía de emergencia. Dependiendo de la situación, probablemente no tenga tiempo de investigar a un proveedor o averiguar si todas las personas involucradas en su apendicectomía están dentro de la red, está preocupado por llegar a la sala de emergencia lo más rápido posible. Si el anestesiólogo, el hospital u otra persona involucrada en el procedimiento está fuera de la red, puede recibir una factura inesperada en el correo después del procedimiento.

La buena noticia es que, desde 2022, tiene cierta protección contra estos tipos de facturas si recibe atención de emergencia, atención no de emergencia de proveedores fuera de la red en un centro dentro de la red (p. ej., si en teoría su anestesiólogo está fuera de la red, incluso si el hospital esté dentro de la red) o los servicios de ambulancia de un proveedor fuera de la red. Haga clic AQUÍ para averiguar más sobre los derechos que tiene en conformidad con la Ley Sin Sorpresas y AQUÍ para hacer preguntas o recibir ayuda sobre las facturas médicas sorpresa.

What is a “surprise medical bill” and what should I know about the No Surprises Act? | Consumer Financial Protection Bureau (consumerfinance.gov)
Balance billing – Glossary | HealthCare.gov

Cutting Rx Costs

2023 October, Benefit Spotlight September 21, 2023

Sometimes the prescriptions we need are flat-out expensive. The good news is there are prescription discount programs and coupons available for some medications.

How do prescription discount programs work? These discounts can’t be combined with your benefit plan’s coverage, so make sure to check the price against the cost of using your insurance’s prescription drug benefit. Something else to consider: If you choose to use a discount card and are therefore not tapping into your insurance’s prescription drug benefit, the cash amount you pay for the prescription may not count toward your deductible or out-of-pocket maximum under the benefit plan.

GoodRX is a web- and app-based platform that allows you to search for prescription drug coupons and compare pharmacy prices. The company claims a savings of up to 80% on generics. Optum Perks also provides coupons for medications and a searchable database for drug cost comparison at participating pharmacies near you. The Optum Perks member card, which can be used at more than 64,000 pharmacies, is free to use and requires no personal data.

Another discount option is the Amazon Prime RX Savings discount card, which is included with an Amazon Prime membership and is administered by InsideRX. It provides discounts of up to 80% for generics and up to 40% for brand-name medication at participating pharmacies.

Cost Plus Drug Company is a web-based pharmacy that claims to keep costs low by buying directly from the manufacturer. It currently only offers a certain selection of medications and accepts a handful of prescription insurance providers, but it may be worth checking the price difference between Cost Plus and your regular pharmacy.

Adult Preventive Care

doctor talking to patient

We go to the doctor when we’re feeling sick, but it’s just as important to go in for regular visits and tests to catch developing medical issues early.

Most health plans are required to cover a set of preventive services at no cost to you! Below are some common recommendations for adult preventive health. Review your plan documents or talk with your provider ahead of your visit to confirm the service will be covered under your medical plan.

  • Blood pressure reading: Annual blood pressure checks can help reduce your risk of stroke and heart attack.
  • Cholesterol test: Get your cholesterol checked at least every 4 to 6 years.
  • Gynecologist: Persons with a uterus should see their gynecologist annually, according to the Women’s Preventive Services Initiative. Starting at age 21, you should get a pap smear to test for cervical cancer at least every three years (assuming your results are negative) until you turn 65.
  • Mammograms: Mammogram frequency can depend on family history, but guidance from the Women’s Preventive Services Initiative is that they should begin between age 40 and 50 and continue annually or every other year through at least age 74.
  • Prostate exam: Persons with a prostate should be screened for prostate cancer beginning at age 50, or sooner depending on family history.
  • Colonoscopy: This exam is recommended for adults beginning at age 45. Frequency depends on test results and family history.
  • Diabetes screening: Type 2 diabetes and prediabetes screening is recommended for adults 35 to 70 who are overweight or obese.
  • Bone density screening: This osteoporosis test is crucial for persons who have gone through menopause.